Frequently asked questions
What are your session times?

We are open Monday to Friday term time only from 9am-3pm. Sessions are mornings from 9am-12pm, afternoons from 11.50am-3pm or full days. We also offer wrap around care from 8-9am and from 3-4pm.

How do I pay my fees?

Fees are due on the 8th of the month in advance, or if your child starts with us after the first, fees are due within a week of beginning. We accept payment via standing order, cheque or cash, and we also accept childcare vouchers.

Plantpots has two rooms for the children. How does this work?

Children move up to the preschool room in the term after they turn three. So if your child's birthday is in November they will start in the preschool in the January term. Children in the playgroup are prepared for this move and there is lots of interaction between the two groups. 

How can I find out about my child's learning and development?

There are several ways in which we communicate with you about your child's learning and development. Firstly, we operate an open door policy so if you have any questions, concerns or just want to know what your child has been up to then please just ask. 

Secondly, we have a board outside our two rooms which explains on a weekly basis what the children will be doing, what they need to bring to playgroup and how you can support this learning at home. 

Finally, each child has their own Learning Journey which can be accessed online. The Learning Journey includes observations about your child, photographs and their next steps. 

We hold parents' meetings termly and regularly send out newsletters by email as well as updates on Facebook to keep you informed. You can 'like' us on Facebook via the Facebook link at the bottom of the page. 

What should I do if my child is ill?

Please telephone or text us if your child is ill, or is going to be absent. If your child has a sickness or diarrhoea bug they must not return to playgroup until they have been well for 48 hours. If they have an infection, please leave 24 hours after a full day of medicine before returning to playgroup. 

Where can I purchase the Plantpots uniform?

The uniform can be purchased from Tesco. Just click on the link to order.

Useful links
  • Facebook - White Circle
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Tel: 07785 524678
Email: plantpotsplaygroup@gmail.com

© 2016 Plantpots Playgroup/Preschool, Great Park Community Centre, Roseden Way, Newcastle upon Tyne NE13 9BD